Privacy Policy

Protecting your personal data and assets is our highest priority. We are fully committed to safeguarding them.

Gold Ledgerix collects and stores data necessary for your trading activity on our trading platform. The methods we use to collect and retain this information are outlined in the Privacy Policy below.

Our policy is grounded in the following principles:

  • To ensure complete transparency about how we collect and store your personal data:

Our aim is to ensure you understand how we collect and process your data so you can make informed decisions. We follow clear guidelines and processes for handling data on this official website. This policy explains how it works and the specific methods we use, giving you transparent, concrete information about its use. You remain in control.

We will provide information without delay whenever we believe you should be informed. Transparency is fundamental to our approach.

Our trained support team is available to answer any questions about our processes, including our obligations under the laws of India. Please reach out to us at: info@gold-ledgerix.com

  • We do not use personal data for any purposes other than those outlined in our Privacy Policy.

We may process personal data for the following purposes: to enable the proper functioning of Gold Ledgerix services and to connect trader members with third-party trading platforms. We may also process this data to maintain and improve our official website's features and services, safeguard our rights, and comply with regulatory or other legal obligations. Finally, we may use personal data as needed to deliver administrative and other business functions related to the Services we provide to you, the client.

To provide better services tailored to your preferences and needs, Gold Ledgerix uses personal data.

  • To access and use essential tools to protect your personal data and safeguard your rights:

At any time, you can contact us to access all of your personal data. We can also update or delete it upon request. If needed, we can transfer your data to you or to a designated third party. We provide these services to help you exercise your rights to privacy and control over your information.

  • Safeguard your personal information:

We employ industry-leading, bank-grade security measures. While no system can be guaranteed 100% secure, we are committed to continuously upgrading our systems and strengthening the safeguards we have in place.

We adhere to a comprehensive privacy policy and employ high-level security systems.

1. The Scope?

This policy outlines our procedures for the collection, processing, and sharing of all data relating to individuals.

The terms of this policy apply to all identifiable natural persons. This includes any individual who can be, or has been, identified through data entrusted to us or data we are able to access and/or combine.

As defined in the Privacy Policy, data processing refers specifically to the storage, management, and organisation of personal data.

We do not knowingly collect or solicit any information from individuals under 18 years of age. We also do not permit anyone under 18 to use our platform for any purpose. If we learn that a user is under 18, or that we hold any data about a person under 18, we will delete such information immediately.

2. Which personal data do we store?

When you register with us, we collect the personal information required to enable your use of our services. Where necessary, we may also request additional details to verify account ownership. To maintain and improve service quality, we collect and analyse data on how you use our platform and the services of our third-party partners.

3. You are under no obligation to provide your personal data to the company.

Although you are not obliged to share your data with us, declining to do so may limit our ability to provide certain services and may restrict your use of our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect information that can personally identify you. We do, however, collect non-identifying data such as account activity, IP addresses, and the dates and times of access. For maintenance, security, and support, we retain system crash reports, browser details, and the type of device used to access your account. We also record the language preference set for your account.

Regarding personal data, we collect and store only the information you consent to share with us when you use our service to connect with a third-party trading platform.

The personal data you have provided to third-party platforms may include your full name, address, phone number, and email address.

5. Why does the company need my personal data, and is it legally permitted to collect it?

The company collects, stores, and processes your personal information solely for the purposes described in this Policy. All such collection, use, and processing comply with applicable laws in India.

The company will only handle, process, or transmit your data in accordance with the applicable laws of India. The legal bases for this processing are as follows:

  • By submitting your personal data to the company, you consent to its storage and processing. You also authorise us to transfer your data to the relevant third-party trading platform. Your consent covers the processing of your personal data for one or more purposes.
  • To improve its services, pursue legitimate interests, and establish or defend legal claims, among other purposes, the company may need to store and process your personal data.
  • Data processing is necessary to comply with legal obligations.

If you would like to know more about the data processing the company is required to perform, please contact us by email.

Below is a list of the specific purposes for which we may process your personal data, along with the applicable legal bases.

Scope
Legal basis

To enable your access to digital trading, we will share your personal data with third-party platforms only at your request.

Your data may be collected and shared with third-party companies only at your request and at your discretion.

You have consented to the processing of your personal information for one or more purposes.

Kindly share the required details to help us address your requests, concerns, and service-related questions promptly and efficiently.

The processing of personal data is necessary to enable the company, or an authorised third party, to pursue its legitimate interests.

To comply with our legal and administrative obligations, we must process certain personal information.

To comply with our legal obligations, we must process certain personal data.

Anonymised personal data and usage tracking are required to improve our services, including crash reporting.

To safeguard the legitimate interests of the company and any third-party service providers, we need to process and store personal data.

This measure is necessary to prevent fraud and misuse of our service.

To protect the legitimate interests of the company and its third-party service providers, we process and store personal data.

To meet our service obligations, we oversee and perform data processing for business development, strategic decision-making, oversight and legal compliance, and other business operations.

To safeguard the legitimate interests of the company and our third-party service providers, we need to process and store personal data.

We use statistics and analytics to support informed decision-making across our services and to guide strategic planning.

To safeguard the legitimate interests of the company and our third-party service providers, we must process and store personal data.

We may process personal data when necessary to protect our rights, assets, and legitimate interests, as well as those of our third-party service providers, and to comply with applicable local laws, regulations, agreements, and our own terms, conditions, and policies. Any such processing will be carried out strictly in accordance with established and necessary procedures.

To protect the legitimate interests of the company and our third-party service providers, we need to process and store personal data.

6. Disclosure of Personal Data to Third Parties

To store and process IP addresses, conduct user surveys and analytics, and provide other related services, the company may share anonymised personal data with third-party service providers.

At your request, we may share specific personal data you provide with third-party services. In such cases, the handling of your information will be governed by those companies’ privacy policies. This may include multiple digital trading platforms.

To better serve our clients and enhance overall service quality, the company may share personal information with its affiliates and partner companies.

Where required by law, or to protect the company’s rights and assets and those of our third-party partners, we may share data with the relevant legal or regulatory authorities.

In the event of a significant business transaction, such as a sale of the company or the pursuit of investment or financing, relevant data may be shared in a lawful and appropriate manner. This also applies in the case of any merger, restructuring, consolidation, or bankruptcy, in accordance with applicable law.

7. Use of Cookies and Third-Party Services

We may use cookies and similar technologies for website analytics and in collaboration with advertising partners, in line with applicable laws and industry standards.

Cookies are small data files stored on your device when you visit our official website. We use them to collect information about your browsing behaviour and preferences so we can personalise and enhance your experience. Cookies help us remember your settings and tailor our services accordingly. They are also used for site analytics and to compile statistics that inform planning and improvements.

Broadly, the site uses two types of cookies: session cookies and persistent cookies. Session cookies are stored in your browser only for the duration of your visit and are deleted when you close the browser. Persistent cookies remain in your browser after your session ends. They help the site recognise you when you return and make your experience smoother.


Types of cookies:

Cookies may be used where necessary and only for their intended purposes:

Type of cookie

These cookies are strictly necessary.

Scope

We use cookies to recognise you as a client so we can more effectively provide the information, settings, and services you need. They also help you navigate our website and facilitate your access.

Cookies are used to enable data downloads and streaming on your device. They also help you access relevant features and return to pages you previously visited.

Additional Information

To enable quick, hassle-free access to the website, cookies store and process limited personal information—such as your username and last login date—when you choose to be remembered at login.

Session cookies are deleted when you close your web browser.

Type of cookie

Functionality cookies

Scope

We use cookies to securely store and quickly retrieve your settings and preferences. They also help us recognise you when you visit our official website.

Additional Information

Persistent cookies stay on your device after your browsing session ends and remain until they expire.

Type of cookie

Cookies for performance

Scope

To enhance our services, we use cookies to collect statistical information. This helps us measure website performance and understand how the site is used.

Additional Information

The information stored in cookies is anonymised and cannot be linked to any individual.

Session cookies are removed when you close your browser, while persistent cookies remain active until they expire—or indefinitely—unless you manually delete them.

Cookies are blocked or have been deleted

To delete or block cookies, please use your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

Blocking cookies may prevent some operations and features on this site from working as expected.


ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to fulfil the purposes described in this policy. We may retain it for longer if required by applicable local laws and regulations or our internal company policies.

Your personal data will be shared, at your request and at your discretion, with third-party trading platforms for 12 months. After this period ends, and with your consent, the sharing may continue for a further 12 months.

As part of our operations, we routinely review all personal data to determine whether it remains necessary.

9. Transfers of personal data to third countries or international organisations

To provide our services and for security reasons, we may, when necessary, transfer personal data to third countries (countries outside your own) and to international organisations, using robust security protocols. We apply the highest standards of data protection to safeguard your information and ensure you retain access to all applicable legal rights and remedies in every situation.

All residents of the EEA (European Economic Area) are protected by data protection laws and safeguards.

  • All data transfers are subject to the jurisdiction and competence of the EU and are carried out in accordance with the standard data protection safeguards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council, dated 27 April 2016 (“GDPR”).
  • All data transfers between public bodies or authorities are conducted in accordance with Article 46(2) under a legally binding and enforceable agreement.
  • The European Commission’s Standard Contractual Clauses (SCCs), adopted under Article 46(2)(c) of the GDPR, set the conditions for international data transfers, and such transfers are carried out in accordance with them. You can review the Clauses on the European Commission’s official website at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

To learn more about the specific security measures the company uses to protect your personal data during third-country transfers, please email your request to info@wealthwaydigital.uk.

10. Protection of Personal Data

Personal data is protected with advanced technical and organisational measures aligned with industry best practices. These controls are designed to prevent unlawful or accidental destruction and to guard against the loss or alteration of data.

Although we follow best-practice, legally compliant procedures for data protection, we cannot guarantee under all circumstances that your personal data will remain error-free. Accordingly, we cannot be held liable for any unauthorised disclosure of personal data or for incidental, intangible, or consequential loss or damage. This includes situations beyond our control, such as transmission errors, unauthorised access by third parties, or other similar causes.

In response to legally binding requests from regulators or legal bodies, we may be required to disclose your personal data to those authorities. Once shared in compliance with the law, we cannot control how they handle, store, or protect your personal data.

Any information transmitted over the internet, including personal data, carries a risk of interception and cannot be guaranteed to be completely secure. The Company cannot guarantee the security of any data sent online.

11. Links to third-party websites

On this website, you may find links to third-party applications and websites; following these links may take you away from our official website. These third parties are not our affiliates and are not controlled by the company, and our privacy policy does not apply to them. They have their own procedures and priorities for collecting and processing personal data. We do not endorse or verify their content, policies, or practices and are not responsible for their activities. Please use your discretion when accessing these external links.

Before sharing any personal information, always read the company or service’s privacy policy on its official website. Ensure their data collection, use, and processing practices align with your preferences and priorities. Share information only directly with the service provider.

12. Policy Amendments

We may update or amend this policy at any time. We will notify you of any changes via our official website and other appropriate channels. The revised privacy policy will be published on the website and, unless specified otherwise, will take effect immediately upon publication.

13. Your Rights Regarding Personal Data

You retain full control and the final say over how your personal data is used, including the right to verify its accuracy, correct any errors, and choose to delete it or restrict the scope and nature of our processing.

On this page, EEA residents will find information relevant to them:

Your personal data is protected by the rights described herein. You can exercise these rights immediately by emailing the address below.

Accessing Your Rights

Provided the personal data you have shared with us is accurate, you can access it at any time. All personal data we process is accessible to us and therefore verifiable.

You may request your personal data for verification at any time, and it will be provided in electronic format. If you require additional copies of the data we process beyond the initial copy, a reasonable fee may apply.

Legal rights and our Privacy Policy must not infringe on the rights of others. The company may deny or restrict access to personal data where such access would violate the rights or freedoms of other individuals.

Right to Rectify Errors

Any errors in your personal data, whether due to omissions or incorrect details, may be corrected by you or by the Company to ensure proper processing.

Erasure Rights

You have the right to request deletion of your personal data in the following circumstances: 1) if your data has been processed without your consent or outside lawful grounds; 2) when you request its removal and the Company has no legal obligation to retain it; 3) if you object to any further processing by us, even if lawful and based on our or a third party’s legitimate interests; and 4) where we are legally required to delete your data.

The right to deletion may be overridden by legal obligations under EU or Member State law. Likewise, data may be retained where required for the exercise of, or defence against, legal claims.

Right to Restrict Data Processing

You have the right to request that the processing of your personal information be restricted if you believe it contains inaccuracies.

If you request that the use of your personal data be restricted, we will delete it except in the following cases: 1) where EU or Member State law requires retention or otherwise prevents deletion; 2) with your consent, when needed to establish, exercise, or defend legal claims; 3) when necessary to protect the rights of another natural person.

Your Right to Data Portability

If you have consented in any manner to the collection of your personal data and it is processed by automated systems, you have the right to access and review the information you provided.

You may request the transfer of your personal data, in whole or in part, to another company or organisation where this is technically feasible. Exercising this right does not affect your separate right to have your data deleted. We may decline a request if fulfilling it would infringe the rights or freedoms of another individual.

Right to object to data processing

Even though the Company may rely on its legitimate interests, or those of a third-party service provider, you have the right to object to the processing of your personal data and request that it stop. This right does not apply where there are compelling legal grounds to continue processing, including to establish, exercise, or defend legal claims. In such cases, we may continue processing your personal data.

You may, at any time, request that your personal data not be processed for direct marketing purposes.

Right to Withdraw or Refuse Consent

You may withdraw your consent to our processing of your personal data at any time, with immediate effect where feasible. This will not apply retrospectively to any processing carried out before you withdrew consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been affected by the processing of your personal data, the Member States of the European Union have designated regulatory and supervisory authorities to handle such matters. You may lodge a complaint with these authorities at your discretion.

Section 13 outlines the circumstances under which your personal data rights may be limited under European Union law or the laws of its Member States.

Once we receive your request concerning your personal data and its processing, we will provide access to the information you have requested, as set out in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you within one month of receiving your request.

Requested information will be provided to you electronically at no cost, unless doing so would contravene applicable law or the provisions of Section 13. We may charge a reasonable fee or decline a request if it is considered unfounded, excessive, or repetitive.

We may request additional proof of identity if there is reasonable doubt about the identity of the person requesting personal data, to ensure data protection and security.